Shipping

Where does PetalDew ship to?

Currently, PetalDew ships to Australia, New Zealand, India, USA and Canada. This is during the initial phase of our business and is subject to change.

 Will my parcel be tracked?

We use Australia Post Regular Parcel Post service to ship all Australian Domestic Orders. As soon as your products are shipped, we will send you an email with a tracking number (applicable only for Australian domestic orders) .You can use the tracking number in the Australia Post website to trace your parcel. 

How much will be the shipping cost within Australia and in which currency are prices displayed?

We charge flat rate shipping of AUD9.95 for Australian orders less than AUD80.00.

* FREE SHIPPING offered for Australian Domestic orders for AUD80.00 and above.

All prices displayed on www.petaldew.com.au are displayed in Australian dollars (AUD$).

How long will my order take to arrive?

Delivery within all the countries listed above should take between 3-10 business days.

It's usually 3 to 6 working days (approx) within Australia, 4 to 6 working days (approx) to New Zealand and 3 to 10 working days (approx) to everywhere else.

How much will shipping cost to New Zealand and in which currency are prices displayed?

If you live in New Zealand, shipping will be calculated at the checkout according to the final weight of your order. The final transaction amount will then be displayed prior to completing your purchase.

Prices are currently:

$10: 0 - 0.5kg 

$20: 0.5 - 1kg 

$26: 1 - 1.5kg 

$36: 1.5 - 2Kg

All prices displayed on www.petaldew.com.au are in Australian dollars (AUD$)

 How much will shipping cost to the US + Canada, and in which currency are prices displayed?

If you live in the US or Canada, shipping will be calculated at the checkout according to the final weight of your order. The final transaction amount will then be displayed prior to completing your purchase.

Prices are currently:

$11: 0 - 0.5kg 

$26: 0.5 - 1kg 

$39: 1 - 1.5kg 

$53: 1.5 - 2Kg

All prices displayed on www.petaldew.com.au are in Australia dollars (AUD$)

How much will shipping cost to India and in which currency are prices displayed?

If you live in India, shipping will be calculated at the checkout according to the final weight of your order. The final transaction amount will then be displayed prior to completing your purchase.

Prices are currently:

$10.50 : 0 - 0.5kg 

$24.00 : 0.5 - 1kg 

$35.00 : 1 - 1.5kg 

$45.00 : 1.5 - 2Kg

All prices displayed on www.petaldew.com.au are in Australian dollars (AUD$)

 Payment through Paypal

What is Paypal?

Paypal is a secure online payment platform that processes all of your payment transactions.

PetalDew accept payments through Paypal. Please click on the Paypal icon at checkout and proceed as normal to their secure payment page. You don't need to have a Paypal account to make payment if using Paypal.

Do you accept payment via cards?

PetalDew via Paypal accepts all major credit and debit cards. These include Visa and MasterCard.

Do I have to set up an account for payment using cards?

No - we've made the payment process as simple, yet secure as possible for you. Once you have selected your items and added them into your cart, you will simply be prompted to enter your name, address, email and contact no. then will be required to enter your card details.